Hardware vendors may not want to sell you a device, they may, however want to provide you a “device as a Service”. What is this? What should you look out for in utilizing these offerings. Continue reading
Here’s a great question – one that I have been asked a few times;-
What should our BYOD policy say ?
I am not going to produce one here, as it has many different ways in which it can be answered, what follows is what I would suggest you need to include.
IT Personas are a very useful way of describing the IT provision for common groups across an enterprise.
One of the common questions asked is how many personas should I have ? Too few and they become far too generic, too many and it becomes cumbersome and time consuming to explain the differences between some of them.
One of the roles I use to do was PC support for a mid size insurance company – as the new IBM PS/2 pc’s were being rolled, out one of the things that was new was that they had a hardware or boot password. I was called to look at a problem with Word Perfect (and does that date me!). On a sticky note on the PC was “the password is whatever”.
This was in the early 90’s and cyber security was no where where it is today as a top of mind issues, but it does illustrate the issue that just a password alone is not that secure.
Can you both improve security and simplify the user experience ?
Microsoft has made a fundamental change to the desktop version of Windows with Windows 10, with Microsoft stating it is a service, not a product.
How does this change in the fundamentals of windows desktop operating systems change the way enterprises deploy and update Windows 10 as compared to previous versions like Windows 7 ? Continue reading
Leveraging mobility and cutting-edge technology is essential to the productivity of today’s enterprise. Measuring the effectiveness of your digital workplace implementation as it evolves is key to gauging the business value of this transformation.
What is a persona? Essentially, personas embody specific demographics in a target audience and provide a useful way to represent the varying IT needs of different sets of users in an enterprise. They help define the different aspects of the workplace across the enterprise. The problem is that when it comes to delivering the digital workplace, personas often tend to be too generic — they don’t cover every situation. Certain specific characteristics are still lacking, including users’ preferences for their primary device, whether they’re entitled to have their mobile phone costs reimbursed and so on. Continue reading
There is a lot of discussion at the moment about the evolution of work and the “Digital Workplace”.
So what is a “Digital Workplace” ? Continue reading